A year ago I declared I was too old for TikTok and would never use it. A bold claim for a digital content creator like myself. One year and a pandemic later, I am now obsessed with TikTok. Sue me. And it’s no surprise that this social media platform has become the default for so […]
My relationship with sales began when I was about 14 or 15 years old. Needless to say, it’s been a rocky one. In my high school, we used to have a yearly farmer’s market-esque event where every student came up with a business idea, developed it, and eventually sold it to the market. Ah, the […]
Over the past week, I’ve been learning a lot about the world of customer success, customer service, and everything in between. And I came to this conclusion: Pessimists make great candidates for customer success jobs. Now, I know what you’re thinking, “Isa, how could a negative mindset lead to a positive customer experience?” Just hear […]
